Regional Sales Manager, Corporate
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that seeks to motivate, to inspire, and to provide growth opportunities to its employees. If you are looking to join a team like ours, we encourage you to explore our unique opportunities.
Role Mission:
The mission of the Regional Sales Manager role is to achieve sales growth in a pre-defined geographic area through a combination of account management and new business development.
Primary Responsibilities
Regional Sales
- Achieve defined sales targets as outlined in the Sales Plan
- Visit prospects on average 80% of the working week [recognising local travel restrictions may mean some video calls replace physical visits].
- Work to achieve quotas and ad hoc targets as established by DoS
- Build and maintain a high standard of rapport with potential & existing customers through personal visits (200 per annum)
- Manage key sales, contract & account retention relationships
- Work to a plan with DoS to Actively seek new business
- Pro-actively liaise with colleagues to maintain highest levels of service and customer satisfaction
- Attend local / national conferences or exhibitions and make presentations to large audiences as requested by DoS
- Produce accurate call reports including action points within 24 hours of contact
- Work with DoS to Prepare written proposals and quotes for customers
- Ensure that all prospects are visited at a frequency appropriate to their status
- Anticipate and recognise market needs and discuss with the DoS
- Alert team to emerging customer technical issues
- Research and initiate improvements to our service culture
- Ensure that all administration associated with the role is completed in a timely manner
Personal Development
- Actively involved in setting personal objectives and strive for 100% achievement
- Attend all recommended and appropriate training sessions agreed with DoS
- Use available tools to measure personal productivity
- Take personal responsibility for own role in achieving department and organisational strategic objectives