Senior Vice President, Member Services

Missouri Bankers Association (MBA), a state-wide trade association, representing Missouri banks, seeks to fill a new position to help lead innovation efforts within its membership engagement, marketing and communications, and for-profit initiatives. 

The Senior Vice-President (SVP), Member Services will be responsible for leading efforts to

• Identify and assess member education, product and service needs, and delivery systems;
• Develop and lead marketing and communication efforts;
• Direct innovative for-profit initiatives, programs, and partnerships;
• Serve as a project manager for internal committees
• Supervise marketing and communications staff, budgets, and administrative reporting

The successful candidate will possess a bachelor’s degree in business or a related field and a minimum of seven to 10 years of progressively responsible experience in for-profit activities and marketing.  Additionally, the ideal candidate will have a demonstrated track record setting and achieving goals, leading and coaching teams, and developing and sustaining innovative business practices or initiatives. 

Preferred qualifications include:

• Experience in the financial services industry;
• Familiarity with associations and/or membership based organizations;
• Understanding of banking sector and bank operations;
• Experience and expertise in project management;
• Demonstrated ability to effectively manage complex budgets;

To be successful, the ideal candidate should also:

• Communicate effectively;
• Manage staff with diverse skills;
• Prioritize tasks in a fast-paced environment;
• Possess analytical and problem-solving skills;
• Possess strong attention to detail and high level of accuracy;
• Possess competency with Microsoft Office products and general office technology.

The MBA offers excellent compensation and benefits, including employee medical, dental, life, and long-term disability, paid time off, and retirement. 

The Missouri Bankers Association is an Equal Opportunity Employer.